We are pleased to inform you that our cloud provider, AWS, has successfully resolved the issue. As of [September 18, 2023 at 23:54:09 Pacific], they have officially closed the incident, and all services are now operating normally.
Posted Sep 19, 2023 - 08:58 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 18, 2023 - 17:03 CDT
Investigating
Our cloud provider AWS is actively reporting outage incident which has impacted some of our services which may result in degraded system performance across Web/Mobile UI, automations and workflows.